It is possible to book car parking on the day of travel.

You can cancel or amend your car parking booking up to 24 hours before your date of entry into the car park. You will qualify for a full refund, as long we receive notification of your cancellation in time. The only exception to this policy is Saver products. These products offer larger discounts and it is not possible to cancel or amend them.

Car parks are priced per 24-hour period or part thereof. The number of 'days' (24-hour periods) charged for when you pre-book is calculated on the basis of the times you select when making your booking. However, if your actual entry and exit time changes and as a result your actual time in the car park runs into another 24-hour period (over and above that booked), you will be liable for an additional day's charge at the drive-up tariff.

Our car parking prices are constantly monitored to ensure that we offer the best price possible. Hence, our prices are subject to change, so please bear in mind that quotes are valid at the time of booking only.

The most likely explanation is that the pre-book allocation for this car park has been filled. In most circumstances we will still be able to accommodate you if you just turn up. If you are unsure please telephone 0845 303 7397.

What is a Saver?
Some of our car parks offer Saver deals with bigger discounts for customers who book a certain number of days in advance (as detailed on the website). Saver’s offer less flexibility than other parking packages. Once booked they cannot be cancelled or amended at anytime.

There are disabled bays in all car parks which are clearly marked and close to bus stops. If you need wheelchair access, nearly all buses are low-loading and have space to accommodate chairs.

How do I know my booking has been placed?

When you make your booking you will see a confirmation page with a booking reference number. You will then receive two emails.  One will confirm your payment has been made and the second email will confirm all the details of your booking. You should print this email and bring it with you to the airport in case of any query. If you do not receive a confirmation email please email us at exeter.customerservices@apcoa.com.  We will check that your booking has been made and confirm this to you.

You can cancel or amend a car parking booking up to 24 hours before the date of entry to the car park. You will qualify for a refund, as long we receive notification of your cancellation in time.

The only exception to this policy are Saver products. As these products offer larger discounts it is not possible to cancel or amend them.

Press the central button on the Barrier to receive a ticket. The barrier will then rise to allow entry to the car park. Please retain this ticket as it will be required for payment and exit.

Pre booked customers are required to produce a copy of the booking confirmation received when the booking was made, along with the entry ticket, to the APCOA Customer Services Kiosk in Car Park 2. They will then be able to validate your ticket for exit. All non pre booked customers are required to pay and validate their ticket themselves. This can be done either at the APCOA Customer Services Kiosk in Car Park 2, or at one of the payment machines located around the Terminal Building and Car Parks. You are also able to pay by credit or debit card at the Exit Barriers.

Both Car Park 3 and Car Park 4 are served by Shuttle Bus which leaves from directly outside of the Terminal.

Don’t worry, go to the nearest bus stop or payment machine and press the intercom. This will be answered by the Duty Manager of the car park. They will send out a van to jump start your car. If any further assistance than this is required, you must contact your Breakdown Service.

In the unlikely event of this happening, you must go directly to the Duty Manager of the car park to whom you should report the incident. They can be reached either at the APCOA Customer Services Kiosk in Car Park 2. Do not leave the car park without reporting the incident.

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