It is possible to book car parking on the day of travel.

You can cancel or amend your car parking booking up to 24 hours before your date of entry into the car park. You will qualify for a full refund, as long we receive notification of your cancellation in time.

Car parks are priced per 24-hour period or part thereof. The number of 'days' (24-hour periods) charged for when you pre-book is calculated on the basis of the times you select when making your booking. However, if your actual entry and exit time changes and as a result your actual time in the car park runs into another 24-hour period (over and above that booked), you will be liable for an additional day's charge at the drive-up tariff.

Our car parking prices are constantly monitored to ensure that we offer the best price possible. Hence, our prices are subject to change, so please bear in mind that quotes are valid at the time of booking only.

The most likely explanation is that the pre-book allocation for this car park has been filled. In most circumstances we will still be able to accommodate you if you just turn up. If you are unsure please telephone 0845 303 7397.

PRM and Blue Badge holders may wish to use the appropriate Short Stay designated bays in Car Park 1 for the
unloading of baggage, before re-parking in a Long Stay car park.

Long Stay parking reservations should be made on-line or through the telephone service

PRM passengers who are not Blue Badge holders are advised to use parking bays adjacent to the car park Shuttle
Bus Shelters in Car Park 3.

The car park Shuttle Bus will transfer passengers from the Shuttle Bus Shelters to the Terminal and back to the
Shuttle Bus Shelter upon return.

Blue Badge holders or the assisting registered carer may use the Long Stay designated parking bays in Car Park 2
where standard tariff rates and advance booking discounts apply. Registered Carers are requested to produce proof
of Attendance or Carer's Allowance.

How do I know my booking has been placed?

When you make your booking you will see a confirmation page with a booking reference number. You will then receive two emails.  One will confirm your payment has been made and the second email will confirm all the details of your booking. You should print this email and bring it with you to the airport in case of any query. If you do not receive a confirmation email please email us at exeter.customerservices@apcoa.com.  We will check that your booking has been made and confirm this to you.

You can cancel or amend a car parking booking up to 24 hours before the date of entry to the car park. You will qualify for a refund, as long we receive notification of your cancellation in time.

At the entry barrier, your vehicle registration number will be recognised. A ticket will be printed showing your registration number and booking reference. The barrier will then open (if you experience any difficulties, please press the call button for assistance). Park your vehicle and make a note of the zone that you have parked in. Retain your ticket as you will need this to exit the car park on your return.

If for some reason your parking ticket does not have a booking reference printed on it. Please go to the customer services office located in car park 2 prior to returning to your vehicle.

On exit, insert your entry ticket into the machine at the barrier. Your number plate will be read and the barrier will lift automatically as long as you are still within your pre booked period. If you have overstayed this period you can pay the balance by credit or debit card at the exit. (If you experience any difficulties, please press the call button for assistance). All non pre booked customers are required to pay and validate their ticket themselves. This can be done at either of the payment stations located in arrivals lounge and Car park 1. You can also pay by credit or debit card at the exit barriers.

Both Car Park 3 and Car Park 4 are served by Shuttle Bus which leaves from directly outside of the Terminal.

Don’t worry, go to the nearest bus stop or payment machine and press the intercom. This will be answered by the Duty Manager of the car park. They will send out a van to jump start your car. If any further assistance than this is required, you must contact your Breakdown Service.

In the unlikely event of this happening, you must go directly to the Duty Manager of the car park to whom you should report the incident. They can be reached either at the APCOA Customer Services Kiosk in Car Park 2. Do not leave the car park without reporting the incident.

EX5 2BD